Students unable to access school website

Aaron Lyons

Students, staff and faculty had difficulty accessing the Harvard-Westlake website Oct. 3 due to a DNS service corruption at Time Warner.

Students were unable to access from their home Time Warner internet service.

Network Manager David Hartmann and his team collaborated with Time Warner Oct. 4 and tried to convince them that the service had an error and to resolve it.

Computer Service Head Dave Ruben said that the problem was “exclusively a Time Warner issue.”